Challenge:
Our client, a leading manufacturer was facing the following challenges with their product development process:
Lack of collaborative tool: Work managed in Excel or Sharepoint was time-consuming and unproductive
Inefficient communication: Communication between 50+ project members was challenging and required weekly meetings to follow up on status
Dispersed team: Hundreds of employees, partners and vendors globally impacted by product development process
Solution:
Achievan built a custom solution on the Smartsheet platform with the following components:
Formulas were used for conditional formatting to show status of task
Automated update requests keep team members engaged and projects on track
Cell linking keeps status across projects up to date
Back and forth email communication and Excel spreadsheets were replaced
Individual dashboards for all employees which make tracking personal tasks easier
Automated alerts to all stakeholders regarding any potential delays
Result/Impact:
Increased transparency and fewer emails: Real-time visibility, reducing email chains and phone calls
Reduced meetings: Teams make real-time updates resulting in fewer status update meetings
Collaboration: Improved communication and collaboration culture across teams
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